Welcome to TaxplanFlow.com, operated by TaxplanFlow (“we,” “our,” or “us”).
We are committed to protecting your personal information and your right to privacy. This Privacy and Cookie Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
Business Name: TaxplanFlow
Address: Pine Centre Mall, 3055 Massey Dr #68/69, Prince George, BC V2N 1R4, Canada
Email: info@TaxplanFlow.com
Phone: +1 (250) 562-3434
Business Number (BN): 873069646
Website: https://TaxplanFlow.com
This Policy applies to all personal data collected through our website, forms, communications, and services related to tax optimization and refund management.
We may collect the following categories of information:
Personal Identification Data: Name, email, phone number, address.
Financial Information: Tax documents, payment details, refund data.
Technical Data: IP address, browser type, device information, and cookies.
Usage Data: Pages visited, time spent, and interactions with our services.
Communication Data: Messages, feedback, or inquiries sent via forms or email.
We collect information through:
Direct input from you via forms or communications.
Automatic collection via cookies and analytics tools.
Third-party integrations (e.g., payment processors, government tax systems).
We process your personal data under the following legal bases:
Consent — when you accept cookies or marketing communications.
Contract — to perform our services or provide support.
Legal Obligation — to comply with Canadian or EU/UK tax laws.
Legitimate Interest — to improve services and protect our systems.
We use your personal data to:
Deliver tax optimization and refund management services.
Respond to your inquiries or support requests.
Verify your identity for compliance and fraud prevention.
Improve website performance and user experience.
Send administrative and marketing communications.
Comply with regulatory or legal obligations.
We may share your data with:
Authorized employees and professional advisors.
Third-party service providers (hosting, analytics, payment processors).
Government or tax authorities as required by law.
Legal entities in case of audits, mergers, or acquisitions.
We do not sell personal information to third parties.
We retain your information only as long as necessary to:
Fulfill the purpose for which it was collected.
Meet legal, accounting, or tax requirements.
Once no longer needed, data will be securely deleted or anonymized.
Your data may be processed in countries outside Canada. When data is transferred internationally, we ensure adequate safeguards, such as Standard Contractual Clauses under GDPR.
You have the following rights regarding your personal data:
Right to access and obtain a copy of your data.
Right to correct or update inaccurate information.
Right to erasure (“right to be forgotten”).
Right to restrict processing.
Right to data portability.
Right to object to processing or withdraw consent.
Right to lodge a complaint with a Data Protection Authority.
We use technical and organizational measures to protect your data, including:
SSL/TLS encryption
Secure servers and backups
Access control and staff confidentiality agreements
However, no online system is 100% secure, and we cannot guarantee absolute protection.
We use cookies to improve user experience and website performance.
Types of cookies used:
Essential Cookies: Necessary for website functionality.
Analytics Cookies: To measure performance and usage (e.g., Google Analytics).
Preference Cookies: To remember your settings and preferences.
Marketing Cookies: To deliver personalized ads (if applicable).
You can manage or delete cookies through your browser settings.
When you visit our site, a cookie banner appears to request your consent.
By clicking “Accept,” you consent to our use of cookies as outlined in this Policy. You can withdraw your consent at any time.
Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or security.
Our services are not directed to individuals under 18 years old.
We do not knowingly collect data from minors. If you believe a child’s data has been collected, contact us for prompt removal.
We may update this Policy periodically. The latest version will always be available on this page, with the revision date indicated above.
If you have any questions or wish to exercise your rights, contact:
TaxplanFlow
📍 Pine Centre Mall, 3055 Massey Dr #68/69, Prince George, BC V2N 1R4, Canada
📧 info@TaxplanFlow.com 📞 +1 (250) 562-3434